Refund & Cancellation Policy

This Cancellation and Refund Policy explains how you can request a cancellation or refund for a service or package purchased through Lapoelectioncart (operated by Lapo Andro Science Company).

1. Cancellation of Services

• Cancellation requests will only be considered within 3 days of placing the order.
• Once our team has initiated the service process (e.g., communicating with vendors, arranging deliveries, starting campaigns), cancellation requests may not be accepted.
• In such cases, if any materials or products are delivered to you, you may refuse to accept them at the time of delivery.
• Services that have already commenced, including digital campaigns or marketing campaigns, are non-refundable.

2. Reporting Issues

• If you receive any service or deliverable that is damaged, defective, or not as promised, report it to our customer support within 5 days of service initiation or delivery.
• Our team will review your complaint and coordinate with the relevant service provider or staff to determine the resolution.

3. Warranty-Related Issues

For services or products that come with a manufacturer or third-party warranty, please contact the respective vendor directly for claims.

4. Refund Processing

• Approved refunds will be processed within 7–10 business days.
• Refunds will be issued using the same payment method used to complete the purchase wherever possible.

5. Contact Information

For cancellations or refund requests, contact our support team: